In this second article in a series from BanyanGlobal, the authors explore how advisors can play a critical role by helping families surface these dynamics, reframe ownership as a meaningful choice, and design governance and ownership systems that balance responsibility with flexibility.
There’s a fine line between privilege and obligation, but if not managed carefully, that sense of obligation can stifle not only the next generation but also the long-term health of a family business. We recently worked with a multigenerational family enterprise during an “owner strategy” process—a conversation meant to clarify why they own the business together and how they prioritize goals such as growth, liquidity, and control. When we asked the group why they continued to choose to own the business together, nearly everyone used the language of duty. It was their obligation to continue what earlier generations had built.
What no one said was that ownership was a privilege, a benefit, or a source of pride and joy.
That moment revealed a problem many family enterprises quietly struggle with: when ownership becomes something family members feel they must carry rather than something they choose to embrace. When that happens, the business may still survive—but resentment, disengagement, and conflict often follow. Advisors can play a constructive role in helping navigate this potential pitfall by helping owners reframe their role in the legacy as something positive, not merely an obligation.
The Hidden Trap of Inherited Careers
In many families, joining the business is never formally required. But expectations, family narratives, and practical realities can make the path feel unavoidable.
Sometimes the pressure is explicit. A parent calls a recent graduate and says, “We have an opening that would be perfect for you.” Declining the offer can feel like rejecting the family itself.
More often, the pressure is structural. The business may be the economic center of a small town. Pursuing another career could mean leaving home, taking a lower salary, or abandoning a community where the family has deep roots.
Over time, these forces quietly narrow perceived options. Next-generation members may commit to the business before they fully understand what they want from their own careers.
By the time they realize their business role isn’t the right fit, leaving can feel impossible. Midcareer transitions may threaten financial stability, family relationships, and a personal identity that has become intertwined with the company.
At that point, ownership begins to feel less like an opportunity and more like a trap.
The Cost of Obligation
When family members believe they have no real choice, several predictable problems emerge.
First, resentment builds quietly over time. Individuals may feel they sacrificed other paths they might have pursued—whether becoming a physician, launching a startup, or pursuing a creative career.
Second, the business risks misplacing talent. Someone who joined out of obligation may not be well suited for the role they hold. In some cases, the mismatch leads to painful outcomes, including being asked to leave the very company they once felt compelled to join.
Third, the family system itself becomes fragile. When the next generation experiences ownership primarily as a burden, enthusiasm for continuing the enterprise begins to erode. Yet eliminating responsibility isn’t the answer. Many family members genuinely feel pride, honor, and even a calling to continue the work of earlier generations.
The goal isn’t to remove responsibility. It’s to ensure that responsibility coexists with agency. We have seen this dynamic clearly while working with this family business and others located in small towns or communities where the company serves as both the largest employer and a major philanthropic contributor.
During a facilitated exercise, we asked family members to describe what came to mind when they thought about owning the business together. Instead of words like pride or opportunity, many described ownership in terms of responsibility, duty, and the legacy of generations that had come before them.
The underlying message was clear: the business had been entrusted to them, and stepping away felt almost unthinkable—not only because of family expectations but also because of the company’s importance to employees, customers, and the surrounding community.
by Nick Di Loreto and Jamie Shah
Historically, the family had reinforced this dynamic through an owner-operator model: family members could not vote as shareholders unless they also worked in the business. Over time, however, that system became harder to sustain. Not every family member wanted—or was suited—to work inside the company, yet they still felt responsible for it and wanted to influence its future.
The challenge for family enterprises is not eliminating responsibility. It’s preserving a genuine sense of choice. Here’s how to help families think about achieving that balance.
Freedom with Guardrails
Families that sustain multigenerational enterprises rarely rely on obligation alone. Instead, they design ownership systems that preserve choice while maintaining continuity. Advisors can help families build this balance by expanding ownership roles and ensuring governance structures evolve with each generation.
Governance roles can provide an important bridge. For the family described earlier, creating their first owner council offered a new way for family members to contribute without holding operating roles. The council became a forum where owners could discuss strategy, stewardship, and long-term priorities. More broadly, many families benefit from recognizing several legitimate ownership roles:
- Operators, who work inside the company
- Governors, who serve on boards or governance bodies
- Stewards, who focus on sustaining family cohesion and values
- Investors, who approach ownership from a “return on investment” mindset, committing capital and intellect
- Passive owners, who defer most decisions to other owners or trustees
When these roles are clearly articulated, participation outside day-to-day management can still be—and feel—meaningful.
Designing Systems That Can Evolve
Governance also shapes how ownership adapts over time. Policies around employment, ownership, and distributions inevitably reflect the priorities of the generation that created them. Families that endure, however, rarely assume those policies should remain fixed indefinitely. Instead, they design governance structures—family councils, owner forums, and boards—that allow future generations to revisit and adjust the system.
The family we worked with began making several changes with this mindset. They redesigned their family employment policy to include third-party assessments, mentoring, coaching, and clearer development pathways. Rather than assuming family members would simply step into roles, the new process helps evaluate skills, provide support and development opportunities, and ensure a strong fit.
They also began exploring ways to diversify the family enterprise so future generations might pursue different interests while remaining connected to the family’s capital and values. That could include investing in new ventures or supporting family members who want to build businesses outside the company’s traditional industry.
Even their dividend policy became part of the conversation. Historically, most family wealth remained tied to the operating business, leaving some owners feeling financially tethered to the company and the town where it was based. Increasing liquidity for shareholders in a thoughtful way created greater flexibility for individuals while maintaining commitment to the enterprise.
The family also expanded education and coaching programs designed to help individuals succeed as owners—not just employees. The family foundation provides additional leadership opportunities through philanthropy.
Each of these changes served the same goal: shifting ownership from obligation toward agency.
Breaking the Cycle
For advisors working with family enterprises, one diagnostic question often reveals whether ownership is becoming a burden: Do next-generation members feel they truly have a choice?
Answering that question honestly can be difficult. Younger family members may hesitate to express uncertainty about joining the business if they fear disappointing parents or grandparents. Without open dialogue, however, expectations quickly harden into assumptions—and assumptions into obligations.
Healthy enterprising families revisit these conversations repeatedly. Aspirations change over time. Someone who chooses to work in the business today may want to step away for several years later in life. Another may leave the community where the company is headquartered and eventually return.
The key is creating a system where those choices can be discussed openly rather than quietly suppressed. Many families find that this shift requires reframing their understanding of legacy. Instead of seeing themselves as guardians responsible for preserving the past, they begin to view ownership as an opportunity to shape the future. Legacy is no longer something fixed in the past—it becomes something each generation can actively shape, aligning the enterprise with their own talents, aspirations, and sense of purpose.
For advisors, the implication is clear. The goal is not to reduce responsibility or weaken commitment to the enterprise. Rather, it is to help families design ownership systems that combine responsibility with genuine agency.
Paradoxically, when families create that freedom to choose, more next-generation members often choose to stay—not because they feel obligated, but because they want to be part of building what comes next.







